Support

Our knowledgeable customer service team draws on years of experience in equipment and chemical sales. If you have any questions that are not answered on the website please give us a call at 1-800-999-2820.

Lafferty Equipment Manufacturing, LLC

5614 Oak Grove Road
North Little Rock, AR 72118

Toll Free: 1-800-999-2820
Phone: 1-501-851-2820

Toll Free Fax: 1-800-699-3719
Fax: 1-501-851-3719

Customer Service
Monday - Friday
8:00 a.m. - 5:00 p.m. CT
12:00 - 22:00 UTC

Payment Authorization Preview

Payment Authorizations

Credit Application Preview

Credit Application

Terms and Conditions Preview

Full Terms & Conditions

International Account Procedures

International Account Procedures

Purchase Order Preview

Paper Purchase Order Form

Frequently Asked Questions

If you have a question that is not answered below please do not hesitate to contact us directly.

Why is there no shipping or sales tax calculations for my purchase order?

Sales tax and freight will not be included during the quote stage of your order. All orders ship via FedEx Ground or FedEx Home Delivery unless indicated otherwise or you have a default shipping method established with our Accounting department. You may indicate time-sensitive orders or request other shipping accommodations on an order or contact us directly. Sales tax will be collected for customers in Arkansas, Florida, and California.

Where can I find technical details and literature for a particular part or product?

Product features and technical information can be found on each product page of this website when available. We are in the process of publishing additional details for parts. Performing a search for a product by part number, model number, or name is typically the fastest way to find available informaiton.

Where can I find troubleshooting information?

Lafferty products ship with Installation and Operation Instructions which are also available on this website. Installation and Operation Instructions contain product-specific technical details such as dilution and flow rate charts, a parts diagram, and troubleshooting guide with product-specific tips. Additional resources can be found in the learning center.

Do you ship products internationally?

Yes. It is our policy for international accounts outside of the United States and Canada to be set up on prepaid terms only. Those terms include wire transfer and credit card payments. Import fees, including but not limited to, duties and taxes are the responsibility of the importer. For complete information please view our International Account Procedures.

Can you custom build equipment for me?

We can often customize existing equipment or build a custom solution to meet specific needs. Custom projects must be discussed with us in depth, so please call us at 1-800-999-2820 or contact us with the best time to reach you.

Planning Tools

Lafferty Equipment Manufacturing, LLC
5614 Oak Grove Road
North Little Rock, AR 72118
TFN: 1-800-999-2820

Comments and/or questions about this website should be addressed to contact@laffertyequipment.com